At HomeDirectUSA we pride ourselves on nimbly developing solutions that meet our customer's needs. Throughout our extensive experience, we've encountered customers who need varying, tailored solutions. Examples of these services include:

• Deluxing
  This service includes unpacking of the product at our destination delivery terminal, close inspection, wipe down prior to delivery and repair services ranging from minor touch up to full repair. Our deluxing service can greatly diminish your return rates by ensuring your consumer's satisfaction.
  
  
• Warehousing
  Many of our customers have found that placing inventory at our consolidation center is a great solution. Some examples where this is a great option: products that are imported and the customer wants to remain "virtual" without bricks and mortar, or products that will be included in sale and are available for a quick ship choice. Not only does this service greatly lower your transportation expense (the product is already halfway through our supply chain), but it provides a variable storage space at a low cost.
  
  
• Service Warranty
  Are you interested in knowing what your customer thinks? HomeDirectUSA has developed a service where we survey your consumers within 24 hours of delivery. This survey measures your consumers' satisfaction regarding our delivery services, but can also be tailored to measure the customer's satisfaction with your product.
  
  
• Auto-Emails
  Are your consumers contacting you regarding the status of their orders? HomeDirectUSA's systems have the ability to not only guide consumers to our website for status updates through a link, but also to send e-mail updates at every crucial point of a consumer's shipment. At HomeDirectUSA it's our goal to make transactions easy for not only you, but your consumers.
  
  

These are just some of the customizable solutions that HomeDirectUSA offers. Please feel free to speak to your sales representative about any of these solutions, or detail any problem you might have—they are trained to listen to your needs and develop a program that will meet and exceed your expectations.