Reverse Logistics

Transporting returns can be a difficult, taxing process due to the complexity of scheduling pick-ups from consumer's homes and handling large or fragile products that have been removed from their original packaging.

HomeDirect can successfully service and meet your reverse logistics or return service needs, no matter what they might be. Our reverse logistics solution, Direct Recovery, is a fully customizable service that reduces the complexity of handling returns while allowing you to “recover” product value.

Whether you decide to warehouse, fulfill a new order, use our e-commerce marketplace or liquidate the merchandise, you’ve created the opportunity to regain value from an asset that may have originally resulted in lost profits.

When enrolled in Direct Recovery solution, you will have the following disposition options for returned merchandise:

Direct Consolidation

This option allows you to consolidate your merchandise in one of our warehouses, thereby greatly diminishing your transportation expense. Once consolidated, we prepare the products and tender to the liquidator of your choice. Provide us with your service expectations...and we will take care of the rest. 

Direct Liquidation

Direct Liquidation is an opportunity for a high-revenue return with little effort from you...while taking advantage of HomeDirect's national warehousing facility with low inbound and outbound transportation expenses, and the exciting component of online auctions.

Once we have the merchandise, we take care of all the administrative tasks and ensure your merchandise sells at the best price possible – affording you the opportunity to regain maximum liquidation value.

This option inserts your merchandise into our e-commerce marketplace... while providing you with the control to directly impact value for your reclaimed assets.  You choose: either we price your merchandise in conjunction with market trends for salability, or you determine the price of your merchandise.

Direct Refurbishment

This option is an asset recovery solution for any commodity we service. Direct Refurbishment is the best solution for items you want to insert back into your sales cycle. Our team of professional experts will perform repair and refurbishment services on the returned merchandise until it is in “like-new” condition.

This option allows for the maximum product return on revenue, giving you the opportunity to sell the merchandise as if it were brand new.